SILK

SPA woman Pure RAW SILK GOLD caftan

€1,300.00

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CONTACT US

email

yumeworld.online@gmail.com

landline:00357 22342124

cell: 00357 99388779

Return and Exchange Policy

Exchange

In case a customer would like to EXCHANGE a product (size, color, style), we need to be informed within 7 days and the customer should ship it back within 14 days after the product has been delivered. The product must not be used by the customer. In case the product it is used, altered or damaged in any way, it is not eligible for exchange. The customer must cover all shipping costs that occur. Customised products are not eligible for exchange.

Faulty products

We replace faulty or defective items. In such case, send us an email at yumeworld.online@gmail.com once you received the faulty product and we will guide you on how to proceed with the exchange. *All shipping expenses will be covered by YUME
*Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Refund

All our products are made to order, therefore we do not accept returns for a refund but we gladly exchange a product.

Shipping and Delivery

Our products are made to order therefore it takes 1-3 working days to dispatch.

We ship WORLDWIDE and our shipping provider is FEDEX/TNT

Delivery time for EUROPE is 1-3 working days depending on the country. Delivery time for US, CANADA and the rest of the world is 2-4 working days.

*WE ARE NOT RESPONSIBLE FOR DELAYS THAT MAY OCCUR DUE TO CUSTOMS, AIRPORTS, FLIGHT CANCELLATIONS, STRIKES, EXTREME WEATHER CONDITIONS OR PANDEMICS.

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